PSCR: PRODUCT SAFETY & CONFORMITY REPRESENTATIVE

PSCR: PRODUCT SAFETY & CONFORMITY REPRESENTATIVE

Product safety and conformity representative comes from the standard of IATF 16949: 2016 4.4.1.2 item (product safety). The basic goal is to keep and under control, product safety and conformity according to the customer need legal/local regulations, and laws. The critical goal is to ensure its effective implementation. Product Safety & Conformity Representative is assigned by the organization. From start to production to end of the production (THROUGHOUT THE PRODUCT LIFE CYCLE), product safety & conformity representatives responsible for working together and a coordinate bond to the related departments and processes.

According to correct and suitable use instructions or during the intended use, if a product is not dangerous for user’s safety, then product safety and conformity representatives can confirm to the market.

In an organization, to assign product safety and conformity representative, staffs should get certification training properly. Product safety and conformity representatives satisfy with the scope of IATF 16949:2016 item and VDA product integrity book. Product safety and conformity representatives have qualifications who give internal training and give responsibilities in an organization. At the same time, the company supports its sub-suppliers to take PSCR certification training. To ensure product safety, preventive studies should be done. When preventive studies on a product, serial and recall management should be published in an organization. Product safety methods can include and do a risk assessment and FMEA studies.

During the market oversight, PSCR searches for complaints or recalls in safety parts to the related in portals periodically. At the end of the research, if a product includes safety parts or local/legal regulations, product deviations should be found and shared with departments and processes in an organization. The result of the meeting, taking action should be watched and taking action’s activity should be checked. Having experiences and information should be kept as a lesson learned.

If a product is a safety part that confirms by the customer, recalls and complaints should be checked in portals. If recalls published, PSCR must take preventive actions in a field. At the end of the studies, the necessary information should be made with internal and external stakeholders. Due to safety parts, should be prepared user instructions and for a while should be observed, then give details to internal and external stakeholders. During the observations, to guarantee product integrity in a field, PSCR should be done line walks and risk assessments (FMEA). Having experiences and information should be kept as a lesson learned.

The result of the safety part activities, if taking activities effect in sub-suppliers directly, product safety and conformity representatives should contact with sub-suppliers and the necessary preventative actions should be taken. When taking actions complete to assess their activity and to under control, on-site visits should be made to the sub-suppliers.